1pro chicken — A Franchise's Full Digital Cycle

When the chicken franchise first reached out, all they had was a bundle of menu photos the store owners had been swapping over KakaoTalk and a vague ambition. Six weeks later, we handed over 6 logo variants, a menu database, 3 design mockups, and a live website.

The Start: A Single KakaoTalk Screenshot

1pro chicken is a small franchise based in Busan. Twelve stores, twenty menu items, and an average of three staff per store including the owner. They knew they needed a website, but when they got an outsourcing quote, the starting price was 6 million won with a separate monthly maintenance fee — roughly an entire month’s revenue for the store owners.

The CEO sent us a KakaoTalk screenshot of a menu photo collection and asked, “Can you somehow make this look nice?”

Week 1: Gap Analysis

Instead of a quote, we started with interviews. Three store owners, one person from headquarters, and two prospective franchisees. What we learned:

  • Whenever the menu changes, store owners call headquarters to report it — photo updates take up to a week
  • Prospective franchisees look at store locations and menu prices first
  • Headquarters wants “brand consistency,” but the store owners want “to use photos of my own store”

We realized in the very first week that this wasn’t just about building a website — we had to redesign the flow of information between headquarters and the store owners.

— Mingyu Park, FE

Weeks 2–3: Building Brand Assets

Creating the logo took longer than expected. We started with two forms — emblem (a circular crest) and simple (an icon) — and ended up organizing 6 variants including vertical/horizontal and color/monochrome versions.

Why as many as 6: Business cards are horizontal, store signs are vertical, the mobile app icon is a square emblem, black-and-white receipt printing is the monochrome simple version… If you don't make them all at once, the store owners have to ask headquarters every single time. "Design big once, use small many times."

We organized the menu data in a Notion database. Nine chicken items, eleven sides. Each entry had 12 fields including name, price, calories, description, photo, allergy information, and per-store availability.

Week 4: Three Mockups

Because headquarters and the store owners disagreed, we presented 3 mockups:

  • Sample 01 — Headquarters’ unified version. One main color, the brand font, store photos disabled
  • Sample 02 — Store owners’ freedom version. Per-store photos exposed, headquarters guidelines minimized
  • Sample 03 — The compromise. A headquarters brand header + a separate store-owner section

The final choice was Sample 03 — a structure that clearly separates the areas headquarters owns (brand, menu data) from the areas store owners own (store photos, business hours).

Weeks 5–6: Going Live with D-SKET

Because all the content was already in Notion, building the site with the D-SKET web builder took exactly 1 hour and 47 minutes — including domain connection, automatic SSL issuance, and auto-generation of per-store pages.

All we had to give the store owners was edit access to the Notion page. “To change a photo, just swap the image in Notion.” For headquarters, we provided a per-store activity dashboard.

Now

Two months after launch, the store owners’ average menu-photo update cycle dropped from one week → 1.5 days. Headquarters’ “please send me a photo” KakaoTalk messages have nearly vanished, too.

Franchise inquiries in the first month after launch were 3x the usual. The most-viewed pages were, as expected, “store locations” and “menu prices” — exactly what we’d heard in the interviews.

Total cost: Logo work + mockups + menu-data organization + site construction came to about 30% of the outsourcing quote. More than half of that was interview and planning cost; the actual site build was just the D-SKET web builder license plus a little customization.
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